I have no words to express my gratitude to you. You were there by my side from the
beginning whenever I needed support. I felt protected and watched out for, you looked
after me like a big sister. Thank you for your genuine care, professionalism, and
responsibility. You played a huge part in the success of a process that was complex and
difficult for me, but ultimately brought me a deep sense of well-being and relief.
Keep up the good work.”